Terms of service

Last updated: October 2026

Legal entity and registered address

Legal entity: Hong Kong Siyi Intelligent Technology Co., Limited

Hong Kong Companies Registry number (CR No.): 3076989

Registered business address: Room 1508, 15/F, Office Tower Two, Grand Plaza, 625 Nathan Road, Mong Kok, Kowloon, Hong Kong SAR

Overview

This website is operated by Syrebo Care. Throughout the site, the terms "we", "us" and "our" refer to Syrebo Care, operated by Hong Kong Siyi Intelligent Technology Co., Limited. By visiting syrebocare.com or purchasing products from us, you agree to be bound by these Terms of Service and the policies referenced on this website.

Online store terms

You may use this website only for lawful purposes and in accordance with these Terms. You must not use our products, services, website, or content for any illegal or unauthorized purpose, and you must not transmit malicious code or interfere with the security or operation of the website.

Products and services

We sell rehabilitation and therapy products for home and clinical use. Product descriptions, images, pricing, availability, and promotions may change without notice. We make reasonable efforts to display product information accurately, but we do not guarantee that all information is complete, current, or error-free.

Where applicable, product use should follow the user manual, warnings, and guidance provided with the product. Information on this website is for general product and educational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.

Orders, pricing, and payment

Prices are shown in the currency displayed at checkout. We reserve the right to refuse, limit, or cancel orders where permitted by law, including orders that appear fraudulent, unauthorized, inaccurate, or placed by resellers without approval. Payment is processed by approved payment providers such as Shopify Payments, PayPal, Airwallex where enabled, card networks, and wallet providers. Payment information is handled securely by those providers and relevant payment networks.

Shipping, returns, and refunds

Shipping, returns, cancellations, replacements, and refunds are governed by our Shipping Policy and Return and Refund Policy published on this website.

Accuracy of billing and account information

You agree to provide current, complete, and accurate purchase, account, billing, and shipping information. You are responsible for ensuring that your email address, phone number, billing address, and shipping address are correct.

Third-party tools and links

Our website may include third-party tools, apps, payment services, analytics services, review tools, marketing services, carrier tracking links, or external links. We are not responsible for third-party websites, tools, content, policies, or services.

Intellectual property

All trademarks, product names, logos, images, text, designs, and website content are owned by or licensed to us unless otherwise stated. You may not reproduce, copy, sell, or exploit any part of the website or services without our written permission.

Governing law and jurisdiction

These Terms and any separate agreements for services supplied through syrebocare.com are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Subject to applicable mandatory consumer-protection laws, the courts of Hong Kong shall have non-exclusive jurisdiction. Nothing in this section limits mandatory consumer rights that apply in the customer's place of residence.

Contact

Email: service@syrebocare.com
Phone / WhatsApp: +86 133 8186 9523