Privacy policy

Last updated: September 2026

Legal entity and registered address

Legal entity: Hong Kong Siyi Intelligent Technology Co., Limited / 香港司羿智能科技有限公司

Registered business address: ROOM 1508, 15/F, TWO GRAND TOWER, 625 NATHAN ROAD, MONG KOK, KOWLOON, HONG KONG

This Privacy Policy describes how Syrebo Care, operated by Hong Kong Siyi Intelligent Technology Co., Limited / 香港司羿智能科技有限公司, collects, uses, and discloses personal information when you visit or make a purchase from syrebocare.com.

Personal information we collect

When you visit the site, place an order, create an account, contact customer support, subscribe to marketing communications, or interact with our services, we may collect personal information including:

• Contact details, such as name, email address, phone number, billing address, and shipping address;
• Order details, such as purchased products, order number, shipping status, return or refund information, and customer support records;
• Payment-related information processed by our payment providers, such as payment method, transaction status, billing details, and fraud prevention signals. We do not store full card numbers on our own servers;

Returns and exchanges

Items weighing more than 20 kg (Europe); 44 lb (United States) are not eligible for return or exchange. For further information, please contact Customer Support at service@syrebocare.com.