Shipping Policy

Last updated: May 2026

Processing Time

Orders are processed and dispatched within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Methods & Estimated Delivery Times

Expedited shipping options (5–8 business days) may be available at checkout for select regions at additional cost.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number. You can track your shipment on the carrier's website (DHL, FedEx, or UPS). Please allow 24–48 hours for tracking information to become active after dispatch.

Customs & Import Duties

International shipments may be subject to customs duties, import taxes, or brokerage fees imposed by your country's authorities. These charges are the buyer's responsibility and are not included in the product price or shipping fee. We recommend checking with your local customs office prior to ordering if you have concerns about potential fees.

Shipping Delays

While we strive to meet all estimated delivery timeframes, occasional delays may occur due to customs processing, carrier disruptions, or public holidays. If your order has not arrived within 20 business days of the dispatch date, please contact us and we will investigate promptly.

Lost or Damaged Shipments

If your shipment arrives damaged or is confirmed lost by the carrier, please contact us at service@syrebocare.com within 7 days of the expected delivery date. Include your order number and photos of any damage. We will arrange a replacement or full refund.

Contact

For shipping questions: service@syrebocare.com — we respond within 24 hours.