Shipping Policy

Last updated: September 2026

Processing time

Orders are processed and dispatched within 1-3 business days after payment confirmation. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping cost

Shipping charges and free-shipping eligibility depend on the products in your order and the delivery destination. Review the available shipping options and charges at checkout before placing your order.

For battery orders shipped to the United States, free shipping applies from USD $230. For battery orders below USD $230 or delivery to another country, contact service@syrebocare.com to confirm shipping availability and cost before ordering.

If an expedited shipping option is available for your destination, the additional cost will be shown at checkout before you place your order.

Estimated delivery times

The following regional estimates apply to standard product shipments and exclude batteries.

Battery shipments use a separate shipping service. The current estimated transit time for US battery orders is 30–60 business days; this does not include the 1–3 business day processing time. Confirm the available service and estimate before ordering.

Estimated delivery times are provided for reference and may vary due to customs processing, carrier delays, holidays, destination restrictions, or other events outside our control.

Shipping carriers and warehouses

Orders may be shipped by DHL, FedEx, UPS, YunExpress, or other reliable carriers. Depending on inventory and destination, products may ship from warehouses in the United States, European Union, United Kingdom, China, or other fulfillment locations.

Customs and import duties

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or region. These charges are the customer's responsibility unless otherwise stated at checkout.

Order tracking

After your order ships, we will send tracking information by email. Tracking information may take 24-48 hours to become active after dispatch.

Lost or damaged shipments

If your shipment is confirmed lost by the carrier or arrives with significant shipping damage, please contact us at service@syrebocare.com within 7 days of the expected delivery date or delivery date. Please include your order number and clear photos or videos of any damage. We will help arrange a replacement, refund, or other appropriate solution according to our Return and Refund Policy.

Contact

For shipping questions, please contact service@syrebocare.com. We aim to respond within 24 hours on business days.